Why Use Managed IT Services?

Business and technology are a perfect match for each other. 

Indeed, many companies have been heavily investing into their digital transformation just to remain competitive. And while the rewards are high, the financial and opportunity costs of doing so can be just as high. 

That’s where managed IT services come in.

Long gone are the days of break/fix IT services. In today’s rapidly evolving world, a reactive approach is no longer enough to get you by. Your organization needs day-to-day oversight and proactive support to meet growing technological demands.

In this article, we will answer the question “Why managed services?” by revealing the top ten advantages of partnering with experienced managed service providers (MSPs).

Why Managed Services?

Does your business still rely entirely on an in-house IT team? If so, you may scoff at the idea of partnering with an MSP. With that said, it’s important to recognize that managed services have come a long way in the last decade.

The increasing complexity of digital infrastructure, heightened danger of sophisticated cyber attacks, and stricter data compliance regulations all indicate that now is the time to reconsider. 

As you’ll soon discover, there are many reasons why managed IT services provided by a competent MSP offer many benefits to your business.

What are Managed Services?

Broadly speaking, “managed services” are any form of third-party outsourcing your organization depends on for the management or administration of some business element. This can range from your advertising strategy to your customer support operations.

In the context of this article, however, we are strictly referring to managed IT services offered by managed service providers (MSPs). These services are designed to offload tasks associated with your technological and digital assets. Some of these include:

• User authentication
• Server maintenance
• Systems administration
• Infrastructure management
• Live IT support and helpdesk
• Cloud computing and storage
• Software updates and patches
• Network monitoring and security
• Data backup and disaster recovery (DR)

The demand for managed IT services is on the rise, a trend expected to continue as more businesses introduce emerging technologies into their infrastructure. 

In fact, as a reflection of managed services importance, it’s estimated that by 2026 the global market for MSPs will be worth $274 billion, an increase of nearly 80% since 2020.

10 Reasons Why Managed IT Services Are Better for Your Business

Many business owners want to know, “What is the primary IT managed services value proposition?” So, let’s go ahead and take a closer look the top ten reasons why.

1. Increased Access to Talent

Thanks to strategic industry partnerships and higher-education affiliations, many MSPs have broad and early access to IT talent. Moreover, a reputable MSP with years of experience tends to attract the brightest minds in the business.

In contrast, hiring these same people to work in-house can cost you a lot of money. And, with the prospect of maintaining a competitive salary, the burden is on your organization to keep up with evolving salary demands.

2. Easy to Scale

Unlike an in-house team, it’s easy to scale alongside an MSP. Instead of expanding office space, hiring new employees, and increasing overhead, your MSP can grow seamlessly alongside your business for a comparatively low price. Likewise, it’s just as easy to scale down during leaner times.

3. 24/7/365 Remote Monitoring Services

Round-the-clock monitoring has become vital for many organizations. But staffing a 24/7 team can be prohibitively expensive. This is especially true for the small and medium sized businesses (SMBs) who need it most.

By partnering with an MSP, you can get round-the-clock monitoring for less. Best of all, response times are fast thanks to uninterrupted systems surveillance.

4. Vertical and Horizontal Expertise

Outsourced IT teams deal with a wider array of technologies and threats than their in-house counterparts. 

This intimate knowledge of the entire IT landscape is indispensable for your business; not only can it lead to better tech implementation but it can improve security and response in the face of a threat.

5. Vendor Management

Some business owners worry that partnering with an MSP will force them to work with an ever-changing roster of employees. A reliable MSP will provide your business with a dedicated professional known as a customer success manager (CSM). 

This person will always be your first point of contact and can act as a liaison between you and your vendors. They can help build and manage vendor relationships, create standards, find the best value solutions, and negotiate contracts.

6. Cost-Effective

MSPs are known for providing unbeatable economies of scale. You’ll benefit from access to state-of-the-art hardware and software without spending a fortune on purchasing it for your own infrastructure.

Moreover, by offering services to a variety of clients, the long-term costs associated with managed services are significantly lower than those of an in-house team. 

Note that the best MSPs make it easy to optimize cost savings by offering fixed rates, transparent monthly fees, or user price subscriptions.

7. Leading Innovation

MSPs are always improving their capabilities by staying at the forefront of emerging technologies. 

They can, therefore, help you implement the right technologies at the right time. This includes everything from the latest cloud computing softwares to the most cutting-edge security tools.

8. Risk Foresight

Largely thanks to their many vendor partnerships, MSPs stay ahead of the curve when it comes to cyber threats. 

Whether it’s a new zero-day attack or a highly sophisticated phishing scam, a good MSP can help you anticipate and prepare for a threat long before an attack is launched.

9. Compliance Strategies

An MSP can work alongside your legal department to better understand the regulatory compliance standards within your industry. 

In doing so, they’ll be well-equipped to help your organization adhere to these regulations. This is especially true when it comes to strict data compliance.

10. Focus on Your Core Business Activities

As your business grows, you want to reduce the amount of time and money spent on extraneous, though essential, IT tasks. 

Partnering with an MSP allows your full-time IT team to put aside time-consuming tasks to focus on work directly related to your core business.

Why Managed IT Services are Better With InfoTECH Solutions

Now that you understand why managed IT services are essential for your organization, it’s time to kick off your own digital transformation with help from InfoTech Solutions. 

From small businesses to large enterprises, we’ve got the managed IT solutions Louisiana companies need.

With nearly two decades of industry experience, we can help you reclaim your precious time while getting the most out of your business technology. 

Discover why managed services providers are an essential building block of success. Contact us today to schedule your free one-hour consultation.