Ensure business-wide productivity with professional IT help desk services that are available 24/7/365.
Why choose InfoTECH for IT help desk services in New Orleans?
3014 Dauphine St Suite 100, New Orleans, LA 70117, United States
"Thank you guys for 20 years of excellent support and service. Infotech has helped our business(es) evolve with the times and your response time has always been expeditious in providing solutions."
"Thank you guys for 20 years of excellent support and service. Infotech has helped our business(es) evolve with the times and your response time has always been expeditious in providing solutions."
"This law office has used the services of Infotech Solutions since 2009 and we can’t imagine using any other company to take care of the office computer/server systems. The employees are top-notch in their field and are also personable, considerate and knowledgeable. If the local employees are...
"This law office has used the services of Infotech Solutions since 2009 and we can’t imagine using any other company to take care of the office computer/server systems. The employees are top-notch in their field and are also personable, considerate and knowledgeable. If the local employees are unable to assist us, they make sure that someone from another office contacts us to assist with any problems we are experiencing. Infotech realizes that this office depends solely on their services to make things right as quickly as possible, which is a must in this office. Not only does Infotech correct our computer issues, it keeps our office informed and updated as to any products, software, etc. that would aid us in keeping our systems updated and safe from hackers, etc. If someone is looking for the perfect company to handle their computer systems, Infotech Solutions is the one to hire."
"We highly recommend InfoTech for all of your computer needs. InfoTech has been handling our computer system for many years and has always been very dependable and knowledgeable. They handle all of our repairs and needs within a very short time. Thank you, InfoTech, for the great service."
"We highly recommend InfoTech for all of your computer needs. InfoTech has been handling our computer system for many years and has always been very dependable and knowledgeable. They handle all of our repairs and needs within a very short time. Thank you, InfoTech, for the great service."
“It is rarely that I write a testimonial about services that we (LARC, Inc.) receive. However, I feel that InfoTech Solutions is well deserving a testimonial from us. I can truly attest to the utmost professional services that we receive from InfoTech Solutions. They have the capability of installing, maintaining...
“It is rarely that I write a testimonial about services that we (LARC, Inc.) receive. However, I feel that InfoTech Solutions is well deserving a testimonial from us. I can truly attest to the utmost professional services that we receive from InfoTech Solutions. They have the capability of installing, maintaining, and troubleshooting technical issues. We have been serviced by InfoTech Solutions for many years. InfoTech Solutions is also very prompt in address any issues.“
"Infotech has serviced the IT needs of our law firm for years. We appreciate the prompt personal service we’ve been provided. The staff is professional, courteous and competent. I highly recommend Infotech as your IT provider."
"Infotech has serviced the IT needs of our law firm for years. We appreciate the prompt personal service we’ve been provided. The staff is professional, courteous and competent. I highly recommend Infotech as your IT provider."
"We have utilized InfoTech Solutions as our IT service provider for over 10 years, and their service and breadth of knowledge are second to none. They provide a simple user interface for any problems that may arise, and their technicians are prompt in addressing them no matter the time or day of the...
"We have utilized InfoTech Solutions as our IT service provider for over 10 years, and their service and breadth of knowledge are second to none. They provide a simple user interface for any problems that may arise, and their technicians are prompt in addressing them no matter the time or day of the week. They also do an excellent job of keeping us abreast of all hardware and software needs to ensure that our system remains state-of-the-art. I strongly recommend InfoTech Solutions as the IT service professional for your business."
"InfoTech is my lifesaver. We had a computer that quit on us. I called Info Tech. They sent a tech over within minutes. He worked quickly to get us back running. I was greatly pleased with their service. "
"InfoTech is my lifesaver. We had a computer that quit on us. I called Info Tech. They sent a tech over within minutes. He worked quickly to get us back running. I was greatly pleased with their service. "
"They are always incredibly professional, reliable, knowledgeable, prompt with their responses and truly cares about their customer’s needs. I would highly recommend them!"
"They are always incredibly professional, reliable, knowledgeable, prompt with their responses and truly cares about their customer’s needs. I would highly recommend them!"
"Our company has used the services of InfoTECH for at least 15 years. When we have an issue, it is addressed and rectified immediately. I highly recommend InfoTECH for all IT needs."
"Our company has used the services of InfoTECH for at least 15 years. When we have an issue, it is addressed and rectified immediately. I highly recommend InfoTECH for all IT needs."
"The Town of Lake Arthur does business with InfoTECH and has for many years. We are very satisfied with the service, professionalism, and the security of knowing we are protecting our important information with a great company. We look forward to many years of being their customer."
"The Town of Lake Arthur does business with InfoTECH and has for many years. We are very satisfied with the service, professionalism, and the security of knowing we are protecting our important information with a great company. We look forward to many years of being their customer."
"Our experience with InfoTECH has been absolutely amazing. Our office caught on fire on a Saturday and I emailed Sunday night just as a warning…… and Monday morning they were here first thing getting our job shack set up so that we could continue working and we were fully equipped by...
"Our experience with InfoTECH has been absolutely amazing. Our office caught on fire on a Saturday and I emailed Sunday night just as a warning…… and Monday morning they were here first thing getting our job shack set up so that we could continue working and we were fully equipped by Monday afternoon!! If you want fast, reliable, honest, friendly customer service this is the company to go with!"
"We have been a client with InfoTech Solutions since 2018. Our calls and emails are answer and the issues are fixed in a timely manner. They are there when we need them."
"We have been a client with InfoTech Solutions since 2018. Our calls and emails are answer and the issues are fixed in a timely manner. They are there when we need them."
"The Jefferson Davis Parish Assessor’s Office is a small office with limited resources. We trust InfoTECH with all of our IT needs. It is like having a highly skilled IT staff at a fraction of the cost. We have been able to provide top-notch services to our taxpayers without a strain on our budget. We count on...
"The Jefferson Davis Parish Assessor’s Office is a small office with limited resources. We trust InfoTECH with all of our IT needs. It is like having a highly skilled IT staff at a fraction of the cost. We have been able to provide top-notch services to our taxpayers without a strain on our budget. We count on InfoTECH for all our IT needs, including cloud data retention and all network issues. With the assistance of InfoTECH, we are able to provide the services expected by our users. Thank you, InfoTECH, for being a member of our team."
"InfoTech has always provided us with great service and has responded to us quickly. An IT partner is essential to our business. We take pride in providing great service for our customers and we expect the same from our vendors. InfoTech has always met that expectation. The infotech staff has always resolved...
"InfoTech has always provided us with great service and has responded to us quickly. An IT partner is essential to our business. We take pride in providing great service for our customers and we expect the same from our vendors. InfoTech has always met that expectation. The infotech staff has always resolved our issues with the utmost professionalism."
"We here at Kenjabruch Ag & Equipment are very grateful to have InfoTECH Solutions for all of our IT management needs. They are extremely reliable, knowledgeable, and quick to respond. They handle everything, from ordering equipment to fit our needs to managing our data storage and backup and
"We here at Kenjabruch Ag & Equipment are very grateful to have InfoTECH Solutions for all of our IT management needs. They are extremely reliable, knowledgeable, and quick to respond. They handle everything, from ordering equipment to fit our needs to managing our data storage and backup and everything in between. We could not imagine running this business without their help."
"InfoTech has been a great partner for the Jeff Davis Libraries. They have provided not only comprehensive IT services but also provide cybersecurity training for the staff. This training has been instrumental in getting staff with lower computer literacy to understand the risks of having modern IT
"InfoTech has been a great partner for the Jeff Davis Libraries. They have provided not only comprehensive IT services but also provide cybersecurity training for the staff. This training has been instrumental in getting staff with lower computer literacy to understand the risks of having modern IT services and an online presence. InfoTech has provided a prompt, effective response to service issues and have provided guidance for future IT endeavors. I would highly recommend InfoTech Solutions for your organizational IT needs. – Michael Staton, Director Jefferson Davis Parish Libraries."
Reliably Resolve Complex Issues
When a phone call isn’t enough, strategic help desk outsourcing is the solution you need.
Our remote helpdesk services in New Orleans, LA are well-integrated and position tickets in accordance to the level of expertise required for complete problem resolution.
Should an issue not get resolved immediately, our helpdesk assistance team flags the issue while our agents take an all-eyes approach until a full-fix resolution is achieved.
Prioritize efficiency by auto-assigning tickets to help desk support agents who can resolve your issues quickly so you can get back to work.
No more wasting time and resources on challenging IT issues that are too complex for underqualified help desk support agents.
Maximize uptime and keep your software, hardware, and network running optimally with our IT helpdesk in New Orleans, Louisiana businesses.
Ensure Business Continuity
Downtime is not a luxury many organizations can endure as every minute of downtime impacts revenue and reputation.
By centralizing your IT help desk services in New Orleans under one roof, your business reaps the benefits of proactive tech support management that provides rapid problem resolution 24/7/365.
With continuous, real-time monitoring, IT consulting and a knowledgeable helpdesk support team that’s MSP certified, you never have to worry about inconsistent service levels or IT issues going unresolved.
Streamline Collaboration Efficiency
At InfoTECH, we understand how pivotal a seamless communication infrastructure can be.
We know that when issues occur within your VoIP communication infrastructure, potential loss of business will follow.
With us in your corner, you can ensure a glitch-free and fluent communications that empower your business with best-in-class VoIP solutions that include:
Quick Hardware and Software Fixes
Issues can always arise, even with the best of applications and devices. That’s why it’s imperative to always have reliable assistance close at hand.
With our tiered ticket system, help is never far away. Our reliable IT helpdesk services specialize in:
Tailored to the unique demands of your business, our helpdesk support services can help your organization rapidly overcome IT issues including:
Reliable On-Site Helpdesk Services
Most hardware and software issues can be resolved with our remote helpdesk services. However, there are some situations that require on-site support to remediate the problem.
As part of our managed help desk services, we dispatch teams of technicians to your location to examine your systems and eliminate your IT issues at the source.
Reliably prevent issues from recurring with proactive IT helpdesk services and technical support that goes the extra mile to ensure your business runs smoothly.
Benefit from improved flexibility and pay only for the services your organization needs with our flexible plans.
With proactive monitoring, we’re able to solve root issues, allowing for decreased tickets and improved uptime while our New Orleans IT help desk ensures your IT runs as intended.
Dedicated to Customer Satisfaction
InfoTECH is committed to providing managed help desk services in New Orleans, LA that go above and beyond rival companies.
We operate as a remote extension of your organization, ready to approach any service request with professionalism and dedication.
At InfoTECH, our New Orleans IT helpdesk services are scalable to organizations of any size.
As a result, many clients have been with us for years as they feel comfortable growing with a technology partner who is familiar with their unique business needs and goals.
Whether you’re simply looking for a help desk team to tackle day-to-day IT issues, or you require managed services with a senior-level IT strategy, you can trust InfoTECH for all your managed helpdesk needs in New Orleans, Louisiana.
Recurring information technology issues can significantly impact your business’s productivity, resources, and effectiveness.
Without the ability to rapidly resolve IT issues, extended downtime and lost profits may occur.
Our helpdesk services work quickly to identify and resolve issues and remediate them.
Manage routine tasks more efficiently and empower end-users with an IT help desk in New Orleans, LA tailored to your unique needs.
Partner with a premier outsourced IT help desk team today and see a noticeable reduction in IT issues over time.
Managed helpdesk services ensure rapid resolution of IT issues so your business can recover and resume normal operations faster.
Our knowledgeable team is on standby 24/7/365 to provide immediate support.
With InfoTECH, you’re not just getting helpdesk support; you’re getting peace of mind that your technology works for you, not against you.
Our IT help desk services stand out with our unique “Poll the Peeps” strategy. If an issue isn’t fixed immediately, we get all hands on deck to resolve it.
Plus, our A+ BBB accreditation and MSP Verify™ certification attest to our commitment to providing top-notch IT help desk services in New Orleans.
Absolutely. InfoTECH’s helpdesk support services are designed to cater to businesses of varying sizes, from small businesses to large enterprises.
We ensure your IT issues are resolved efficiently, regardless of the size of your network.
With InfoTECH, size doesn’t affect the quality of service you receive.
Our managed helpdesk services can handle a wide array of IT issues, from minor glitches to major network disruptions.
We provide comprehensive support for your network and connected devices, ensuring any technical hiccup is addressed swiftly.
When you partner with InfoTECH, you can rest assured knowing that your IT infrastructure is in capable hands.
Indeed we do. There’s more to what we offer than just standard helpdesk services.
We provide a holistic IT support system with offerings like IT/365 Remote Monitoring and Management, IT/365 Two Factor Authentication, and IT/365 Breach Prevention Platform.
Work with us and get a comprehensive IT support package that goes beyond just solving immediate issues; it paves the way for long-term IT success.
Tired of spending your time on fixing IT issues?
Book a Free Consultation with Us Today