Secure Your Business with Advanced Proactive Monitoring & Response Solutions
Why choose InfoTECH for MDR (Monitoring & Response) services?
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How We Ensure Comprehensive Protection
"Thank you guys for 20 years of excellent support and service. Infotech has helped our business(es) evolve with the times and your response time has always been expeditious in providing solutions."
"Thank you guys for 20 years of excellent support and service. Infotech has helped our business(es) evolve with the times and your response time has always been expeditious in providing solutions."
"This law office has used the services of Infotech Solutions since 2009 and we can’t imagine using any other company to take care of the office computer/server systems. The employees are top-notch in their field and are also personable, considerate and knowledgeable. If the local employees are...
"This law office has used the services of Infotech Solutions since 2009 and we can’t imagine using any other company to take care of the office computer/server systems. The employees are top-notch in their field and are also personable, considerate and knowledgeable. If the local employees are unable to assist us, they make sure that someone from another office contacts us to assist with any problems we are experiencing. Infotech realizes that this office depends solely on their services to make things right as quickly as possible, which is a must in this office. Not only does Infotech correct our computer issues, it keeps our office informed and updated as to any products, software, etc. that would aid us in keeping our systems updated and safe from hackers, etc. If someone is looking for the perfect company to handle their computer systems, Infotech Solutions is the one to hire."
"We highly recommend InfoTech for all of your computer needs. InfoTech has been handling our computer system for many years and has always been very dependable and knowledgeable. They handle all of our repairs and needs within a very short time. Thank you, InfoTech, for the great service."
"We highly recommend InfoTech for all of your computer needs. InfoTech has been handling our computer system for many years and has always been very dependable and knowledgeable. They handle all of our repairs and needs within a very short time. Thank you, InfoTech, for the great service."
“It is rarely that I write a testimonial about services that we (LARC, Inc.) receive. However, I feel that InfoTech Solutions is well deserving a testimonial from us. I can truly attest to the utmost professional services that we receive from InfoTech Solutions. They have the capability of installing, maintaining...
“It is rarely that I write a testimonial about services that we (LARC, Inc.) receive. However, I feel that InfoTech Solutions is well deserving a testimonial from us. I can truly attest to the utmost professional services that we receive from InfoTech Solutions. They have the capability of installing, maintaining, and troubleshooting technical issues. We have been serviced by InfoTech Solutions for many years. InfoTech Solutions is also very prompt in address any issues.“
"Infotech has serviced the IT needs of our law firm for years. We appreciate the prompt personal service we’ve been provided. The staff is professional, courteous and competent. I highly recommend Infotech as your IT provider."
"Infotech has serviced the IT needs of our law firm for years. We appreciate the prompt personal service we’ve been provided. The staff is professional, courteous and competent. I highly recommend Infotech as your IT provider."
"We have utilized InfoTech Solutions as our IT service provider for over 10 years, and their service and breadth of knowledge are second to none. They provide a simple user interface for any problems that may arise, and their technicians are prompt in addressing them no matter the time or day of the...
"We have utilized InfoTech Solutions as our IT service provider for over 10 years, and their service and breadth of knowledge are second to none. They provide a simple user interface for any problems that may arise, and their technicians are prompt in addressing them no matter the time or day of the week. They also do an excellent job of keeping us abreast of all hardware and software needs to ensure that our system remains state-of-the-art. I strongly recommend InfoTech Solutions as the IT service professional for your business."
"InfoTech is my lifesaver. We had a computer that quit on us. I called Info Tech. They sent a tech over within minutes. He worked quickly to get us back running. I was greatly pleased with their service. "
"InfoTech is my lifesaver. We had a computer that quit on us. I called Info Tech. They sent a tech over within minutes. He worked quickly to get us back running. I was greatly pleased with their service. "
"They are always incredibly professional, reliable, knowledgeable, prompt with their responses and truly cares about their customer’s needs. I would highly recommend them!"
"They are always incredibly professional, reliable, knowledgeable, prompt with their responses and truly cares about their customer’s needs. I would highly recommend them!"
"Our company has used the services of InfoTECH for at least 15 years. When we have an issue, it is addressed and rectified immediately. I highly recommend InfoTECH for all IT needs."
"Our company has used the services of InfoTECH for at least 15 years. When we have an issue, it is addressed and rectified immediately. I highly recommend InfoTECH for all IT needs."
"The Town of Lake Arthur does business with InfoTECH and has for many years. We are very satisfied with the service, professionalism, and the security of knowing we are protecting our important information with a great company. We look forward to many years of being their customer."
"The Town of Lake Arthur does business with InfoTECH and has for many years. We are very satisfied with the service, professionalism, and the security of knowing we are protecting our important information with a great company. We look forward to many years of being their customer."
"Our experience with InfoTECH has been absolutely amazing. Our office caught on fire on a Saturday and I emailed Sunday night just as a warning…… and Monday morning they were here first thing getting our job shack set up so that we could continue working and we were fully equipped by...
"Our experience with InfoTECH has been absolutely amazing. Our office caught on fire on a Saturday and I emailed Sunday night just as a warning…… and Monday morning they were here first thing getting our job shack set up so that we could continue working and we were fully equipped by Monday afternoon!! If you want fast, reliable, honest, friendly customer service this is the company to go with!"
"We have been a client with InfoTech Solutions since 2018. Our calls and emails are answer and the issues are fixed in a timely manner. They are there when we need them."
"We have been a client with InfoTech Solutions since 2018. Our calls and emails are answer and the issues are fixed in a timely manner. They are there when we need them."
"The Jefferson Davis Parish Assessor’s Office is a small office with limited resources. We trust InfoTECH with all of our IT needs. It is like having a highly skilled IT staff at a fraction of the cost. We have been able to provide top-notch services to our taxpayers without a strain on our budget. We count on...
"The Jefferson Davis Parish Assessor’s Office is a small office with limited resources. We trust InfoTECH with all of our IT needs. It is like having a highly skilled IT staff at a fraction of the cost. We have been able to provide top-notch services to our taxpayers without a strain on our budget. We count on InfoTECH for all our IT needs, including cloud data retention and all network issues. With the assistance of InfoTECH, we are able to provide the services expected by our users. Thank you, InfoTECH, for being a member of our team."
"InfoTech has always provided us with great service and has responded to us quickly. An IT partner is essential to our business. We take pride in providing great service for our customers and we expect the same from our vendors. InfoTech has always met that expectation. The infotech staff has always resolved...
"InfoTech has always provided us with great service and has responded to us quickly. An IT partner is essential to our business. We take pride in providing great service for our customers and we expect the same from our vendors. InfoTech has always met that expectation. The infotech staff has always resolved our issues with the utmost professionalism."
"We here at Kenjabruch Ag & Equipment are very grateful to have InfoTECH Solutions for all of our IT management needs. They are extremely reliable, knowledgeable, and quick to respond. They handle everything, from ordering equipment to fit our needs to managing our data storage and backup and
"We here at Kenjabruch Ag & Equipment are very grateful to have InfoTECH Solutions for all of our IT management needs. They are extremely reliable, knowledgeable, and quick to respond. They handle everything, from ordering equipment to fit our needs to managing our data storage and backup and everything in between. We could not imagine running this business without their help."
"InfoTech has been a great partner for the Jeff Davis Libraries. They have provided not only comprehensive IT services but also provide cybersecurity training for the staff. This training has been instrumental in getting staff with lower computer literacy to understand the risks of having modern IT
"InfoTech has been a great partner for the Jeff Davis Libraries. They have provided not only comprehensive IT services but also provide cybersecurity training for the staff. This training has been instrumental in getting staff with lower computer literacy to understand the risks of having modern IT services and an online presence. InfoTech has provided a prompt, effective response to service issues and have provided guidance for future IT endeavors. I would highly recommend InfoTech Solutions for your organizational IT needs. – Michael Staton, Director Jefferson Davis Parish Libraries."
Discover InfoTECH’s Unique Edge in MDR Solutions
Elevate Your Cybersecurity Defenses with Our Expert Solutions
Rapid Incident Response Ensures Maximum Protection
With Managed MDR services from InfoTECH, rapid incident response is assured to mitigate security breach impacts swiftly.
Our skilled team swiftly detects, contains, and resolves incidents with a high first-call resolution rate.
Count on minimal downtime and robust protection for your business, allowing you to focus on core operations while we manage your cybersecurity concerns.
Certified Experts Providing Unmatched MDR Services
InfoTECH’s MDR services are supported by a team of certified professionals holding various technology certifications.
Our experts stay updated on the latest security trends, emerging threats, and industry best practices.
Rest assured, our certifications guarantee the implementation and upkeep of strong information security management systems to safeguard your sensitive data with utmost confidentiality, integrity, and availability.
Round-the-Clock Monitoring and Support
Utilize InfoTECH’s MDR for 24/7 real-time monitoring of your IT systems.
Our vigilant team continuously scans your network, analyzing logs and data for signs of compromise.
Early threat detection shields your business from severe repercussions of cyberattacks.
FAQs About Our MDR (Monitoring & Response) Services
We guarantee swift incident response through our Managed MDR Services, available 24/7. Our team’s high live answer rate and expert knowledge ensure timely resolution to security incidents, minimizing disruptions and optimizing your business operations.
InfoTECH’s Managed MDR Services distinguish us with IT issue reduction, enhanced productivity, monthly audits, proactive monitoring, and dedicated consultants for personalized service. Our strong customer satisfaction and resolution rates attest to our commitment to excellence. Join us for exceptional protection and support through our MDR services.
For Managed MDR Services at InfoTECH, we provide various options and customizations to suit your unique IT needs and budget. Our base package offers quality solutions at a cost-effective value. With short-term agreements and tailored services, you pay only for what you require. Contact us for personalized pricing details and a customized quote based on your specific needs.
Powered by advanced technology and skilled experts, Managed MDR Services ensure prompt incident response. Our cutting-edge threat detection systems monitor threats continuously, enabling swift identification. Upon detection, our team swiftly investigates and analyzes the threat’s nature. With clear response protocols, we efficiently neutralize threats, minimizing disruptions to your business.
Our Managed MDR Services are customized to align with your unique needs and IT infrastructure complexity. With adaptable pricing models, you can select the coverage level that fits your budget and requirements best. While prices may vary, the consistent value provided by our MDR services remains unmatched for your business.
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