9 IT Help Desk Best Practices to Help Your Business Move Forward
Whether you are a start-up, a small business or a large enterprise, you may already have incorporated IT help desk best practices into your business model, or you might still be thinking about it. For instance, a help desk can provide immediate assistance for those who need support, improve business operations, keep team members productive, […]
How to Choose a Managed Services Provider
In today’s world, technology has become the driving force behind every successful organization. This is true whether you’re a small business owner or the executive of a large enterprise. But to make sure those digital tools are working to your advantage, you need a team of highly skilled professionals at the helm. That’s why more […]
The 4 Types of Vulnerabilities in Network Security
As cyber attackers become increasingly crafty in their efforts to gain unauthorized access to networks and the sensitive data stored on them, identifying and eliminating network vulnerabilities is critical for today’s businesses. Studies show that over 155 million records are subject to exposure and theft as a result of cyber attacks annually, leading to $4.2 […]
How to Create a Cyber Insurance Coverage Checklist
Digital assets are extremely valuable to cybercriminals. Without adequate protection and insurance, virtually any person, business, or organization with a website is at risk of costly cyber attacks such as data breaches or network outages. For instance, the ransomware attacks within the State of Louisiana in late 2019 resulted in millions of dollars of damages […]
The Benefits of IT Infrastructure Outsourcing for Your Business
As the world continues to transform digitally, more businesses need help with managing their IT infrastructure. Many business owners are turning to the cost-effective option of IT infrastructure outsourcing to get the professional technical assistance they need for their business to thrive. According to recent reports, the IT outsourcing market was valued at $526.6 billion […]
6 Remote IT Support Benefits for Your Business
Your organization needs the right technology to stay competitive in its industry, and that technology needs the right support. Of course, as business owners know, that’s easier said than done. Finding the right IT support technicians to hire can be a time-consuming and costly endeavor. And, as the demands of technology evolve and expand over […]
The 5 Managed Services Challenges in 2022
Even with COVID-19 pandemic restrictions behind us, the economic aftershock is still being felt. For managed service providers (MSPs), 2022 is a landscape of unfamiliar challenges: cybercrime is on the rise, economic uncertainty pervades businesses, and supply chain disruptions make sourcing hardware near impossible. Indeed, the MSP market is faced with a simple choice: adapt […]
A Closer Look at Managed IT Services Pricing
As a managed services provider (MSP), people often ask us, “how much does managed IT services cost?” As with most things in life, the honest and unfortunate answer is: It depends. But that’s actually good news, because the cost largely depends on your unique needs as a business owner or organization. Although we can’t give […]
Managed Services vs. Professional Services
As sophisticated tech becomes increasingly ubiquitous, many organizations are struggling to keep up. By 2027, the global market value for outsourced IT services is projected to crack $557 billion—a compound annual growth rate (CGAR) of 12.6% from $243.33 billion in 2021. And it’s no wonder. The rise in demand for outsourced services correlates with the […]
Why Use Managed IT Services?
Business and technology are a perfect match for each other. Indeed, many companies have been heavily investing into their digital transformation just to remain competitive. And while the rewards are high, the financial and opportunity costs of doing so can be just as high. That’s where managed IT services come in. Long gone are the […]
