Application Managed Services

Gain peace of mind and enhanced productivity with InfoTECH Solutions’ Application Managed Services-ensuring your critical business applications are always optimized, secured, and expertly supported by a certified, local team.

Why choose infoTECH Solutions for Application Managed Services?

Struggling with application downtime? Proactive monitoring and rapid response by certified experts keep your business running smoothly-98% of issues are resolved remotely on the first contact.

Worried about cyber threats? Advanced anti-malware and breach prevention tools protect your applications, backed by MSP Cyber Verify AA Rated expertise.

Lacking internal IT resources? Access a dedicated vCIO and TAM for strategic guidance and technical alignment, supporting your growth every step of the way.

Need business continuity? Automated backups, disaster recovery, and SaaS protection ensure critical application data is always recoverable-protecting you from costly downtime.

Overwhelmed by compliance needs? Expert-led HIPAA, encryption, and policy management keep your business compliant and secure-trusted by hundreds of Louisiana businesses.

Request a Quote for our Application Managed Services

Hear What Business Leaders Say About Application Managed Services

“Thank you guys for 20 years of excellent support and service. Infotech has helped our business(es) evolve with the times and your response time has always been expeditious in providing solutions.”

Wendy D.

“We highly recommend InfoTech for all of your computer needs. InfoTech has been handling our computer system for many years and has always been very dependable and knowledgeable. They handle all of our repairs and needs within a very short time. Thank you, InfoTech, for the great service.”

Kristi M.

“This law office has used the services of Infotech Solutions since 2009 and we can’t imagine using any other company to take care of the office computer/server systems. The employees are top-notch in their field and are also personable, considerate and knowledgeable. If the local employees are unable to assist us, they make sure that someone from another office contacts us to assist with any problems we are experiencing. Infotech realizes that this office depends solely on their services to make things right as quickly as possible, which is a must in this office. Not only does Infotech correct our computer issues, it keeps our office informed and updated as to any products, software, etc. that would aid us in keeping our systems updated and safe from hackers, etc. If someone is looking for the perfect company to handle their computer systems, Infotech Solutions is the one to hire.”

Frankie T.

“It is rarely that I write a testimonial about services that we (LARC, Inc.) receive. However, I feel that InfoTech Solutions is well deserving a testimonial from us. I can truly attest to the utmost professional services that we receive from InfoTech Solutions. They have the capability of installing, maintaining, and troubleshooting technical issues. We have been serviced by InfoTech Solutions for many years. InfoTech Solutions is also very prompt in address any issues.“

Dianna B.

“Infotech has serviced the IT needs of our law firm for years. We appreciate the prompt personal service we’ve been provided. The staff is professional, courteous and competent. I highly recommend Infotech as your IT provider.”

Cindy W.

“We have utilized InfoTech Solutions as our IT service provider for over 10 years, and their service and breadth of knowledge are second to none. They provide a simple user interface for any problems that may arise, and their technicians are prompt in addressing them no matter the time or day of the week. They also do an excellent job of keeping us abreast of all hardware and software needs to ensure that our system remains state-of-the-art. I strongly recommend InfoTech Solutions as the IT service professional for your business.”

Andy V.

“InfoTech is my lifesaver. We had a computer that quit on us. I called Info Tech. They sent a tech over within minutes. He worked quickly to get us back running. I was greatly pleased with their service. “

Jill N.

Our Clients

Detailed Application Managed Services for Your Business

Proactive monitoring, security, and expert guidance

Application Monitoring & Support ensures your business-critical applications are always available and performing optimally. InfoTECH Solutions provides real-time monitoring, automated alerts, and swift troubleshooting to minimize downtime. Certified experts proactively identify and resolve issues before they affect your operations. You benefit from detailed reporting, transparent communication, and 24/7 support, making your IT environment more reliable and efficient.

Security Management includes advanced anti-malware, anti-virus, breach prevention, and encryption. Your applications are protected by industry-leading tools and best practices, reducing your risk of cyber attacks and data breaches. Regular security assessments and ongoing employee training ensure your business remains secure and compliant at all times.

Data Backup & Disaster Recovery delivers robust protection for your critical application data. Automated backups, real-time monitoring, and rapid restore capabilities mean you’re prepared for any disaster. InfoTECH Solutions handles setup, monitoring, and periodic testing to guarantee your data is always recoverable and your business stays operational.

Strategic IT Consulting connects you with a dedicated Virtual CIO (vCIO) and Technical Alignment Manager (TAM). These experts work closely with your leadership to align IT strategy with business goals, optimize application usage, and recommend technology improvements. You receive tailored guidance, technology roadmaps, and ongoing reviews to drive long-term success.

Compliance & Policy Management addresses regulatory requirements such as HIPAA. InfoTECH Solutions implements and manages policies, encryption, and documentation to keep your applications compliant. Ongoing assessments and policy updates help you avoid costly fines and maintain industry certifications confidently.

Flexible Service Plans are designed to fit your business-no unnecessary extras. During a discovery session, you collaborate with InfoTECH Solutions to select the right package based on your unique needs, size, and budget. Whether you need comprehensive support or targeted solutions, every plan is focused on maximizing value and results.

See Tangible Results from Application Managed Services

18+

Years serving Louisiana businesses

98%

First-contact issue resolution rate

40%

Average downtime reduction

Application Managed Services

Maximize Uptime and Productivity for Your Critical Applications

InfoTECH Solutions’ Application Managed Services deliver round-the-clock performance monitoring, proactive maintenance, and rapid issue resolution for your business-critical applications. As a MSP Cyber Verify AA Rated provider with 18+ years of experience, you benefit from a proven, strategic approach that maximizes uptime, drives efficiency, and ensures your applications are always secure and compliant. Your business gains a competitive edge with seamless, expert-managed IT support.

Application Managed Services

Comprehensive Protection and Support for Every Application

  • Continuous remote monitoring and management to identify and resolve issues before they impact your operations
  • Security integration with advanced anti-malware, anti-virus, encryption, and breach prevention tools
  • Comprehensive backup and disaster recovery for uninterrupted access to essential data
  • Technology consulting and actionable recommendations from a Virtual CIO and Technical Alignment Manager
  • Flexible service plans designed around your unique needs-never paying for unnecessary features

Request Your Application Managed Services Consultation

Boost efficiency and security with tailored application management solutions.

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Application Managed Services

Partner with Trusted Experts for Long-Term Success

You receive more than just technical support-InfoTECH Solutions partners with your business for long-term success. With local offices along the I-10 corridor and over 18 years serving Louisiana businesses, you can trust in responsive service, industry-leading certifications, and a commitment to your growth and security. Your technology becomes an asset that drives results, not a source of stress.

With Application Managed Services from InfoTECH Solutions, you gain seamless support, optimization, and proactive monitoring for your business-critical applications. Your team benefits from:

  • 24/7 performance monitoring
  • Rapid issue resolution
  • Continuous updates and enhancements
  • Expert security management
  • Strategic technology guidance from a dedicated vCIO

You can expect a smooth onboarding experience. InfoTECH Solutions assigns a Technical Alignment Manager who completes a comprehensive assessment of your current applications, establishes secure remote management, and works alongside your team to ensure minimal disruption. Every step is guided and clearly communicated, so you stay informed and confident throughout the transition.

InfoTECH Solutions keeps your applications secure with layered protection, including managed anti-malware, anti-virus, and breach prevention. Your data is backed up, encrypted, and monitored for threats around the clock. Regular security assessments and employee training further reduce risks and keep your business compliant with industry standards.

Your support needs are covered with responsive helpdesk services. You receive fast, knowledgeable assistance from certified experts who resolve issues and answer questions promptly. The team works proactively to prevent problems and provides clear, actionable recommendations to optimize your technology usage and productivity.

InfoTECH Solutions offers flexible plans tailored to your business size, budget, and requirements. During a discovery session, you collaborate with technology advisors to select the service level that best fits your organization. The focus remains on delivering only what you truly need, ensuring value and efficiency.

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